Island Life Concierge

Let us be your Okinawa concierge! For everyone, from individuals to groups, who is looking for something out of the ordinary.


FAQ - Vehicle services

How many suitcases can be loaded?

Here are the maximum number of suitcases that can be loaded into each vehicle type. The numbers are subject to change depending on the dimensions of the suitcases.

There is a possibility that the trunk will not have enough room for the same number of suitcases as the number of passengers. In such a case, we recommend you consider one of the following options.

Option 1: Charter one more car and use it to transport luggage.

Option 2: Have your luggage collected from the initial pick-up point (airport, hotel, etc.) and transported to the final destination by your chartered car; have your car return to the pick-up point and start your sightseeing tour. It is prohibited to have the luggage alone transported in a chartered vehicle, and at least one person from your party must ride in the car together with the luggage. (This option won’t work if the initial pick-up point and the final destination are located far apart from each other.)

Vehicle type and seating/luggage capacity

Standard/Upgrade sedan

Seating capacity: 3-4 passengers

Luggage capacity: 2 small suitcases or 1 large suitcase in the truck space

Although a sedan-type car can safely carry up to four passengers, we recommend only three passengers to ensure maximum comfort. If your party has four passengers, one will ride in the front seat and the three in the rear.


Seating capacity: 5 passengers

Luggage capacity: 4 small suitcases or 2-3 large suitcases

A total of 3-4 large suitcases may be carried in the car if you utilize the legroom.


Lincoln Town Car

Seating capacity: 3-4 passengers

Luggage capacity: 3-4 small suitcases or 2 large suitcases

A total of three large suitcases may be carried in the car if you utilize the legroom.


Jumbo van

Seating capacity: 9 passengers

Luggage capacity: 5-7 small suitcases or 3-4 large suitcases

A total of 6-7 large suitcases may be carried in the car if you utilize the legroom.

FAQ - Dinner cruises

How does the Special Steak Dinner course work?

  1. There are two Special Steak Dinner options to choose from: the meal-only course and the course with an all-you-can-drink package. The two options cannot be mixed in the same group: everyone, except for minors under 20 years of age, must choose the same option.

Special Steak Dinner

with an all-you-can-drink package, 10,700 yen per person

meal only, 8,600 yen per person

FAQ - Dinner cruises

Are there any options available?

  1. Several add-ons and options are available.

Flowers may be pre-purchased and set on the table before arrival, at dinner starting time, during dinner with a surprise song or presented by the staff on your cue.

Sparkling wine and/or a cake may also be pre-purchased and presented at the start of dinner, during dinner with a surprise song or presented by the staff on your cue.

Guests who are on board for their birthday or wedding anniversary will receive a free framed photograph and a free drink. In addition, "Happy Birthday" sung by the ship's entertainer can be requested. Please request free anniversary/birthday service at time of initial inquiry.

Please make sure to request free anniversary/birthday service at time of initial inquiry in the “additional information” field (include the name of the person celebrating their birthday if it's for a birthday). The offer is good within one week before and after the date of anniversary/birthday only.

Cakes and sparkling wine can be purchased aboard the vessel on the day of your cruise; however, if you wish to have a message written on your cake, the order must be placed through Island Life Concierge at least three days prior to the date of service.

Special meals can be prepared for vegetarians and passengers with food allergies or any other special dietary requirements. Please inform us of any food allergies or special dietary needs at least three days prior to the date of service.

FAQ - Dinner cruises

How does the dinner cruise proceed?

  1. The Moby Dick dinner cruise lasts an hour and 45 minutes. Passengers enjoy a delicious dinner aboard the vessel that travels around Naha Port at 5-8km per hour. Please see the schedule below.



Departure from Naha Port

Appetizer, the first course of your meal, served 5-10 minutes after departure

First entertainment show starts 30 minutes after departure

Dessert, the last course of your meal, is served and the second entertainment show starts 75 minutes after departure

Return to Naha Port

*Each show lasts about 20 minutes.

FAQ - Dinner cruises

Who books dinner cruises?

A. Most of our guests book dinner cruises to celebrate special occasions, such as birthdays or anniversaries.

Many have chosen this activity to set the stage for marriage proposals. Island Life Concierge is always happy to assist in making such occasions memorable by arranging with the crew to fulfill special requests.

FAQ - Dinner cruises

What are the dinner cruises like?

A. Our dinner cruises are 1 hour and 45 minutes on a gentle sea with a choice of dinner courses against a backdrop of either a beautiful tropical sunset or romantic city lights.

FAQ - Vehicle services

Where do I meet my driver?

A.  Your driver will be waiting at the meeting point specified on your reservation itinerary with a sign bearing your name. At the airport, your driver and vehicle are just outside the arrival lobby exit. If your meeting point is a hotel, please wait in the lobby area.

FAQ - Vehicle services

What’s included in a charter price?

Charter prices include the cost of vehicle, driver, fuel and tax.

Highway tolls, parking fees, admission to tourist facilities and all other expenses that may occur during the charter service must be paid by the client on the spot. Please make sure you have some yen cash on hand on the day of service. (Parking is free at most tourist facilities and sightseeing destinations in Okinawa.)

FAQ - Vehicle services

What is the minimum length for a charter?

Charter services are available for a minimum of four hours. Simple one-way transfers from one point to the other (airport-hotel, hotel to hotel, etc.) are available, and the rates are determined by the destination. No minimum charter length applies to the one-way transfers.

FAQ - Vehicle services

Can I extend my charter on the day?

  1. Yes, you can extend your charter on the same day, but only if your driver and vehicle are not reserved for other services. Any extra fees for additional hours must be paid directly to the driver in cash with Japanese yen. Because extension may not be possible on the day, you're strongly recommended to book enough hours to complete your itinerary in advance, which is also more cost efficient.
FAQ - Vehicle services

What is the difference between a sightseeing taxi and custom vehicle charter?

A. Both are time-based charters. You can request an English, Mandarin or Cantonese-speaking driver for your sightseeing taxi (subject to availability). Although the custom vehicle charter service is available with Japanese-speaking drivers only, it offers more luxury vehicle options than the sightseeing taxi.

Sightseeing taxis

This is a time-based charter service. One great feature about our sightseeing taxi service is that once the reservation has been made, the itinerary is flexible and changes can be made even on the date of service. Sightseeing taxis have the added advantage of English, Mandarin or Cantonese-speaking drivers, subject to availability. There are a limited number of English and Chinese-speaking drivers available; thus, you are strongly encouraged to make a reservation as far in advance as possible, especially if your request is for a Cantonese-speaking driver.

Vehicle type and capacity: Standard taxi, 4 passengers


Custom vehicle charters

This also is a time-based charter service. Custom vehicle charters are available with Japanese-speaking drivers only. Vehicles are equipped with Wi-Fi, and language assistance may be provided by Island Life Concierge via mobile phone, email, the Line application or instant messaging.


Vehicle type and seating capacity:

Standard sedan, 3-4 passengers

Upgrade sedan, 3-4 passengers

Luxury Alphard, 5 passengers

Lincoln Town Car, 3-4 passengers

Jumbo van, 9 passengers

Bus charters

Flat-rate charters of 10-seater or larger buses are not available, so a full detailed itinerary (length of charter service, places to visit, preferred route, etc.) must be provided before a quote can be given. Any changes to the itinerary on the day of service will incur additional charges.

FAQ - Orca underwater sightseeing

What is the Orca underwater sightseeing cruise and lunch package like?

  1. Your underwater sightseeing excursion on board the Orca will be followed by lunch at the restaurant of your choice from: A. Nest Hotel Naha (Japanese and Western buffet lunch); B. Mr. Mike Steakhouse (set lunch with steak and all-you-can-eat salad). Both restaurants are located within a 5-10 minute walk from Naha Port and both have parking available for guests.
FAQ - Orca underwater sightseeing

How does the underwater sightseeing cruise proceed?

  1. Please see the schedule below.
  2. Schedule:

    Departure from Naha Port

    Ride on deck and enjoy the scenery as you're transported to the underwater viewing point (15-20 minutes)

    Enjoy observing the beautiful underwater world (15 minutes)

    Depart for Naha Port; enjoy a scenic cruise back to port (15-20 minutes)

    Return to Naha Port